Multi-source AI for smarter conversations

Leverage the full potential of multi-source AI to deliver fast, accurate, and context-aware responses across channels.

Swiftsell’s Gen-AI chatbot intelligently pulls data from your websites, PDF documents, text files, and internal knowledge bases — ensuring every customer gets the right answer, every time.

Our AI assistant supports multiple languages, making it easy to connect with customers globally. Plus, it works seamlessly across platforms like WhatsApp Business, website live chat, and other digital channels, enabling true omnichannel engagement.

Customizable AI responses that match your brand voice

Deliver conversations that sound just like you. With Swiftsell’s customizable response settings, you can fine-tune how your AI assistant speaks — from tone and language to formatting and phrasing.

Tailor dynamic replies to reflect your brand’s voice, values, and business goals, ensuring every interaction feels authentic and on-brand.Our Gen-AI adapts to your exact needs while providing accurate, context-rich information every time.

Intent-driven AI conversations aligned with your engagement strategy

Guide every customer interaction with purpose. Swiftsell’s Generative AI module lets you define the intent, tone, and sentiment of your AI assistant — ensuring each conversation aligns perfectly with your customer engagement strategy.

Set clear parameters to drive conversations toward specific outcomes — whether it’s generating leads, resolving queries, or driving conversions.

With AI that understands your goals and speaks with the right emotional tone, you can deliver personalized, goal-oriented conversations at scale.

Seamlessly embed generative AI at any stage of the customer journey

Integrate Generative AI conversations effortlessly into any part of your workflow — from initial lead capture to post-sale support.

Whether you need AI engagement at the start, middle, or end of the customer journey, Swiftsell’s flexible AI chatbot adapts to your business process and ensures smooth, consistent, and personalized experiences.

Enable automated yet human-like interactions across every touchpoint to boost engagement, reduce drop-offs, and drive better outcomes at every stage.